Services
Coordination, coaching and plan management under one roof
Whatever level you're funded for, the work is the same at heart: fewer dead ends, clearer choices, and someone who answers the phone.
Coordination of Supports
The core service. We help you understand your funding, choose providers, and keep everything running between plan reviews.
Plain-language walkthrough of your plan and budgets
Shortlisting providers and arranging meet-and-greets
Service agreements, bookings and paperwork
Budget tracking so funding lasts the year
Sorting out issues when a service isn't right
A clear report ahead of your plan review
Specialist Support Coordination
For situations where risk is high and the system is tangled. We take on the complexity and work with everyone involved until things are stable.
Hospital and rehabilitation discharge planning
Housing breakdown, SDA and SIL transitions
Coordinating health, justice, housing and child-protection systems
Crisis and risk-management planning
Behaviour support and allied health coordination
Evidence and reporting for change-of-circumstance requests
Psychosocial Recovery Coaching
Mental health recovery doesn't run to a schedule. Coaching is a longer, steadier relationship built around what recovery means to you.
Building a recovery plan in your own words
More contact during hard periods, less when you're travelling well
Working alongside clinical mental health teams
Practical steps toward study, work and community
Early-warning and wellbeing planning
Support to keep supports in place through a setback
Plan Management
The money side, handled. Invoices paid on time, budgets watched, and a monthly statement you can actually read.
Provider invoices paid within agreed timeframes
Freedom to use non-registered providers
Monthly budget statements in plain English
Price-guide checks on every claim
Funded separately — it doesn't touch your other budgets
Reimbursements for things you've paid for yourself